Help & Info

HELP & INFO

🛒 ORDERING

Can I change or cancel my order?
Orders can be changed or cancelled within 2 hours of placing. Please contact us immediately via WhatsApp / call
or email. Once the order is dispatched it cannot be cancelled.

Do I need an account to order?
No. You can checkout as a guest. However creating an account allows you to track orders, save addresses and view order history easily.

💳 PAYMENTS

Is Cash on Delivery available? Cash on Delivery is available for selected areas within Sri Lanka. Please contact us via WhatsApp to confirm availability for your location.

🚚 SHIPPING & DELIVERY

How long does delivery take?
Colombo & suburbs — 1 to 2 working days
Other areas — 2 to 4 working days
Remote areas — 3 to 5 working days

Do you offer international shipping?
Yes. We ship to selected countries worldwide. International delivery takes 7 to 14 working days depending on destination. Additional shipping charges apply.

How do I track my order?
Once your order is dispatched you
will receive a tracking number
via WhatsApp or email

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